Account Deletion Request

You can request permanent deletion of your account and related personal data from our fitness application. Once your request is processed, your account will be deactivated and data that we are not required to keep for legal or security reasons will be deleted or anonymized.

Before You Request Deletion

Active reservations and seances associated with your account will be cancelled.
You will lose access to your training history, packs, and any remaining sessions.
Certain records (for example, billing or security logs) may be kept where required by law.

How to Submit Your Request

To request deletion of your account, please send us an email including the information below. This helps us verify your identity and protect your data.

Please include the following details in your email:

The email address you used to register your account.
Your full name (as it appears in your profile).
A clear statement that you are requesting permanent deletion of your account.

Send your request to: support@example.com

After we receive your request, we may contact you to verify your identity. Once verified, we will process your request as soon as reasonably possible and inform you by email when deletion has been completed or if we need to retain some information for legal reasons.

If You Change Your Mind

If you submitted an account deletion request but would like to cancel it before it is completed, please reply to the same email thread or contact us again as soon as possible. Once your account and data are deleted, they cannot be restored.

Last updated: October 13, 2026